Personal data

Privacy Policy

What we do with the information you provide us, as private driver Paris clients, and the rights you hold.

Data controller

Who processes your data

Translation provided for information purposes only. Only the French version is authoritative.

The data controller is FASTE SERVICE, a simplified joint stock company (SAS) with capital of 10,000 euros, registered office at 58 rue de Monceau, CS 48756, 75008 Paris (RCS Paris, SIREN 937 519 536).

For any question regarding your personal data: contact@faste-service.com.

Data collected

What we record

  • 01Information submitted through contact, quote, booking and partnership forms: name, company, e-mail address, telephone number.
  • 02Journey information: pickup and drop-off addresses, date, time, number of passengers and luggage, preferred vehicle.
  • 03Technical data relating to the request: originating page, referring site and campaign parameters, in order to understand where the request comes from.

No banking data is collected on the website: payments are made by invoice.

Purposes

Why we use this information

  • 01Responding to your request and preparing a quote
  • 02Organising and carrying out the journey
  • 03Handling commercial follow-up and invoicing
  • 04Measuring website traffic in order to improve it

Retention

How long data is kept

Requests are kept for as long as necessary for commercial processing, then archived to meet accounting obligations.

Retention periods applied: [TO BE CONFIRMED BY LEGAL COUNSEL]

Your rights

Access, rectification, erasure

You may request access to information concerning you, its rectification or erasure, as well as the restriction of its processing.

To exercise these rights, write to contact@faste-service.com.

You may also lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL).

Recipients

Who has access to the data

  • 01Members of the house responsible for following up requests and journeys
  • 02The chauffeur assigned to the journey, for information required to carry it out
  • 03Technical service providers: Base44 (Wix.com Ltd.) for website hosting, and the provider responsible for sending transactional e-mails

No data is sold or shared for advertising purposes.