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FAQ – Everything You Need to Know About Faste Service

Answers to Your Most Frequently Asked Questions

At Faste Service, transparency and customer satisfaction are at the heart of our priorities. Here you will find answers to the most common questions regarding our luxury transportation services.
Whether for a booking, a special event, or further details about our services, our team remains at your disposal to support you at every step.
The name “Faste Service” was chosen to reflect the very essence of our company: delivering a luxury transportation service that is elegant and of the highest quality. The word “Faste” evokes luxury, elegance, and refinement, while “Service” highlights our commitment to providing an exceptional experience for our clients. Every journey with Faste Service is designed to be more than just a ride—it is a privileged moment where comfort, discretion, and punctuality come together.
You can book your transportation online through our website, or contact us directly by phone or email. Simply provide the details regarding the date, time, pickup and drop-off locations, as well as the desired vehicle type. Once your request is confirmed, you will receive an email confirmation with a secure payment link.
Yes, we offer private chauffeur services on a full-day or half-day basis. You may define your itinerary, and the chauffeur will remain at your disposal throughout the day, adapting to your needs.
Our rates vary depending on the selected vehicle type, the duration of the service, the distance traveled, as well as any specific requests (such as event transportation or airport transfers). For an accurate quote, we invite you to contact us directly.
Yes, all our transportation services include a professional and experienced chauffeur. Our chauffeurs are trained to provide a safe, comfortable, and discreet driving experience. They have in-depth knowledge of the region and the best routes to ensure a smooth and efficient journey.
Our vehicles are perfectly suited for special events. Whether for a wedding, a private party, or a VIP transfer, our vehicles are carefully prepared and decorated to match your expectations. We also offer personalized services, such as champagne bottles or onboard refreshments. Please feel free to specify your preferences when requesting a quote.
Yes, you may cancel or modify a reservation up to 24 hours before the scheduled date at no additional cost. In the event of a late cancellation or no-show, no refund will be issued. For any changes, please contact us as soon as possible.
Yes, we provide detailed invoices upon receipt of payment, which is made prior to the service. You will receive your invoice by email.
Children are welcome on board, and child seats are available upon request. As for pets, we accept them in certain vehicles, provided they are transported under appropriate conditions (carrier, harness, etc.). Please inform us at the time of booking if you wish to travel with a pet.
Yes, we offer transfer services from all airports and train stations in the region, with a meet-and-greet service including name signage and drop-off at the address of your choice. We also monitor flight and train schedules to ensure timely pickup, even in the event of delays.
We operate 24 hours a day, 7 days a week, to meet all your transportation needs, regardless of the time or day. You may book our services at any time according to your requirements.
Of course! Faste Service is the official partner of several organizations and is experienced in handling everything from simple transfer requests to large-scale event logistics. We are therefore able to provide multiple vehicles according to your needs. Please detail your request at the time of booking, and we will get back to you promptly.
Our chauffeurs are trained to communicate in multiple languages, including French and English, with additional languages available upon request. Please feel free to specify your language preferences at the time of booking so we can assign the most suitable chauffeur for you.
No, all our vehicles are available exclusively with a chauffeur.
Yes, we offer long-distance international luxury transportation services, including transfers between major cities and journeys throughout Europe. Our chauffeurs are familiar with international travel protocols and ensure comfort, safety, and complete peace of mind throughout your journey.
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